Privacy Policy
This privacy policy describes how Alpine Pixel Studios collects, uses, and shares personal information when you use our site and the services provided through it. We are committed to protecting your privacy and handling your data openly and transparently, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.
Data We Collect
We may collect personal information that you provide directly to us when you interact with our site or use our services. This could include information you provide when you contact us, subscribe to newsletters, or use specific features offered on our online platform. The types of personal information we may collect directly from you include your name and contact details (excluding electronic means like email address or phone number as a method of contact for this policy).
We also automatically collect certain information when you visit, use, or navigate our site. This information may not specifically identify you but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our service, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
How We Use Your Data
- To provide, operate, and maintain our site and services.
- To improve, personalize, and expand our site and services.
- To understand and analyze how you use our site and services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- To process your inquiries and requests.
- To find and prevent fraud.
- To comply with legal obligations.
Legal Basis for Processing
We process your personal data based on various legal grounds, including:
- Your consent, where required.
- The necessity to perform a contract with you or take steps at your request before entering into a contract.
- Compliance with a legal obligation to which we are subject.
- Our legitimate interests, such as improving our services, marketing, and fraud prevention, provided these interests are not overridden by your data protection rights.
How We Share Your Data
We may share your personal data with third parties in the following situations:
- With vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work. Examples include website hosting, data analysis, information technology and infrastructure provision, customer service, and email delivery.
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- If required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
- To enforce our terms, conditions, and policies.
- To protect the rights, privacy, safety, or property of Alpine Pixel Studios, you, or others.
We do not sell your personal data.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Rights
Under applicable data protection laws, you have certain rights regarding your personal information. These may include the right to:
- Request access to your personal information.
- Request rectification or erasure of your personal information.
- Object to the processing of your personal information.
- Request restriction of processing your personal information.
- Request data portability.
- Withdraw your consent at any time where we rely on consent to process your personal information.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is available in our Cookie Policy, which is a part of this Privacy Policy.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Alpine Pixel Studios is located in Switzerland. We take steps to ensure that the data we collect under this privacy policy is processed according to the provisions of this policy and the requirements of applicable law wherever the data is located. Where data is transferred outside of Switzerland or the European Union, we ensure appropriate safeguards are in place, such as relying on adequacy decisions, standard contractual clauses, or other legally approved mechanisms.
Contacting Us
If you have questions or comments about this policy, you may contact us at:
Alpine Pixel Studios
1A Theilerstrasse, 4th Floor, Zug, 6300, Switzerland